Warranty

As a manufacturer, Kuurnia Oy will compensate or repair components whose defects in material or manufacturing have been detected within mentioned period:

  • TWO (2) years in private domestic use
  • ONE (1) year in either partial or full commercial use

 

  • The warranty time is counted down from the original purchase date marked on the receipt or invoice. This warranty can be concerned invalid if Kuurnia Oy states that the warranty claim was caused by:

 

  1. An accident, misuse, incorrect application, or other modifications done by some other entity than Kuurnia Oy;
  2. Wear and tear caused by normal use.

 

The claimant is responsible of returning the products or components to Kuurnia Oy’s office in Finland or other named location. The products or components must be packed to protect them from potential damages – Kuurnia Oy is not responsible for any damages that may occur during delivery. Postage must be paid in advance and the package must include claimant’s name, address, phone number, a description of the defect and a proof of purchase.

Kuurnia Oy will return the product or component to the claimant free of charge, at their own expense. If the warranty claim has been considered invalid, however, the claimant is liable for any potential costs occurred in the statement process, repairs and postal fees related to it.

This warranty is not transferable.

Kuurnia Oy is not liable for any direct, indirect, incidental, or special damages under this warranty or any other implied warranty.

These warranty conditions are applicable starting from September 2021.

Kuurnia Oy reserves the right to make changes.

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